Privacy Policy - Southkensington House Clearance

Welcome to Southkensington House Clearance. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and address.
Transactional Information: Details of the services you avail, payment information, and transaction history.
Technical Data: IP address, browser type, and device information.
Usage Data: Information on how you use our website and services.
Marketing and Communications Data: Preferences in receiving marketing materials and communications.

How We Use Your Information

Southkensington House Clearance uses the collected data for various purposes, including:

Service Delivery: To provide and maintain our services effectively.
Communication: To respond to your inquiries, send updates, and provide customer support.
Improvement: To understand how our services are used and to improve user experience.
Marketing: To send promotional materials and offers that may interest you.
Compliance: To comply with legal obligations and enforce our policies.

Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption of sensitive data.
Regular security assessments and audits.
Access controls to limit data access to authorized personnel only.
Secure storage solutions to protect against unauthorized access and data breaches.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and settings.
Analyze how you interact with our website.
Deliver personalized content and advertisements.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights and Choices

Under applicable data protection laws, you have the following rights:

Access: You can request access to your personal data.
Rectification: You can request correction of inaccurate or incomplete data.
Erasure: You can request deletion of your personal data under certain conditions.
Restriction of Processing: You can request the limitation of processing your data.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Objection: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please submit a request as outlined in our procedures.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, or legal process.
Protection of Rights: To protect the rights, property, or safety of Southkensington House Clearance, our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request its deletion.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data receives an adequate level of protection in accordance with applicable laws.

Changes to Your Information

We may update the information we hold about you to ensure it is accurate and complete. If you wish to update or correct your personal information, please contact us as per the methods outlined in our policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: The processing is necessary for a contract we have with you.
Legal Obligation: We are obligated to process your data to comply with the law.
Legitimate Interests: The processing is necessary for our legitimate interests or those of a third party, provided these are not overridden by your rights.

Automated Decision Making and Profiling

We do not engage in automated decision making or profiling that significantly affects you. Any decisions impacting you are made with human oversight to ensure fairness and accuracy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.

Effective Date

This Privacy Policy is effective as of April 27, 2024.